SUBSCRIPTION ACCESS PURCHASE TERMS

Last Updated:  03-23-2026

PARTIES

This agreement (the “AGREEMENT”) governs the legal relationship between Chief Experts, Inc. (the “COMPANY”) and the purchaser and participating member (the “MEMBER”) in connection with the purchase of and access to Chief Experts PRO ACADEMY (the “MEMBERSHIP”).

The COMPANY and the MEMBER may each be referred to as a “PARTY” and together as the “PARTIES.”

 

DEFINITIONS

For purposes of this AGREEMENT, the following definitions apply:

“AGREEMENT” means these Membership Terms and Recurring Payment Terms.

“COMPANY” means [Company Name], including its owners, officers, directors, employees, contractors, agents, affiliates, successors, and assigns where applicable.

“MEMBER” means the purchaser, participant, account holder, or person accessing the MEMBERSHIP.

“MEMBERSHIP” means the subscription, program, group, portal, community, content library, support environment, or recurring-access offer purchased by MEMBER.

“COMPANY MATERIALS” means all content, trainings, recordings, documents, downloads, templates, videos, audios, graphics, frameworks, worksheets, calls, lessons, community materials, and other resources provided by or through COMPANY.

“COMMUNITY” means any group, forum, chat, discussion area, community platform, social space, directory, message board, or member-to-member environment connected to the MEMBERSHIP.

“MEMBER CONTENT” means anything the MEMBER posts, uploads, submits, shares, comments, records, sends, displays, or otherwise contributes in connection with the MEMBERSHIP or COMMUNITY.

“CONFIDENTIAL INFORMATION” means non-public information relating to a PARTY’S business, clients, finances, operations, strategies, personal affairs, or other information that is not generally known to the public.

“FEE” means the purchase price, dues, installment amount, subscription payment, renewal charge, taxes, or other charges due in connection with the MEMBERSHIP.

“LMS” means a learning management system or other platform used to host, organize, deliver, or manage the MEMBERSHIP.

“AI TOOLS” means artificial intelligence tools, machine learning tools, large language models, transcription tools, summarization tools, analytics tools, moderation tools, recommendation tools, automation tools, or similar technologies.

“THIRD-PARTY PLATFORM” means any platform, processor, host, provider, software, community tool, video platform, payment processor, email provider, or technology company used in connection with the MEMBERSHIP that is not owned by COMPANY.

“LICENSE” means legal permission to use something under specific limits without owning it.

“REVOCABLE” means access or permission that can be taken away if the contract is violated or the business decides to end that access.

“SUBLICENSE” means permission granted by one party to allow another party to use content or rights.

“DERIVATIVE WORKS” means new materials created by adapting, reworking, transforming, or building upon existing content.

“CHARGEBACK” means a payment dispute or reversal initiated through a bank, card issuer, or payment platform.

“SURVIVE” / “SURVIVABILITY” means a contract section continues to apply even after the agreement ends.

 

ACCEPTANCE OF THESE TERMS

By doing any of the following, the MEMBER agrees to be legally bound by this AGREEMENT:

• completing the initial payment for the MEMBERSHIP;
• enrolling in, accessing, using, or participating in any portion of the MEMBERSHIP; or
• accepting access to the MEMBERSHIP through a gift, coupon, scholarship, credit, promotional code, or other non-cash method.

Exchange of money is not required for this AGREEMENT to become binding if access is granted through a coupon, credit, gift, or similar method.

The MEMBER agrees that any person using the MEMBER’S login, access credentials, account, purchased access, or assigned access is also bound by this AGREEMENT.

 

COMPANY’S SERVICES

This AGREEMENT becomes effective when the MEMBER accepts these terms.

The scope of services provided by COMPANY under this AGREEMENT is limited to the content, services, features, access, support, and benefits expressly included in the MEMBERSHIP at the time of purchase or as later modified by the COMPANY in its discretion.

COMPANY reserves the right to modify, update, discontinue, substitute, replace, or remove any aspect of the MEMBERSHIP with services, content, features, or benefits of equal or reasonably comparable value, with or without prior notice.

Unless expressly stated otherwise, this AGREEMENT applies to all content, services, support, calls, features, community spaces, recordings, downloads, bonuses, and materials made available to MEMBER as part of the MEMBERSHIP.

CONFIDENTIALITY

For purposes of this AGREEMENT, “Confidential Information” means non-public information relating to the MEMBER’S business, personal affairs, finances, strategies, content, materials, customers, clients, or other information that is not generally known to the public.

COMPANY agrees not to disclose or improperly use Confidential Information learned through its direct interactions with MEMBER, except:

• with MEMBER’S consent;
• as necessary to provide the MEMBERSHIP;
• as required by law;
• as permitted by the COMPANY’S Privacy Policy, Terms of Use, Disclaimer, or related policies; or
• where the information is publicly available, independently obtained, or not reasonably confidential in nature.

COMPANY will use commercially reasonable efforts to safeguard Confidential Information against unauthorized access, misuse, or disclosure.

The COMPANY’S Privacy Policy, Terms of Use, disclaimers, and disclosures also apply to the collection, use, storage, processing, sharing, and protection of personal information supplied by MEMBER in connection with the MEMBERSHIP.

MEMBER understands that confidentiality cannot be guaranteed in any group, community, live call, chat, forum, social platform, or member-to-member environment, even if rules of conduct apply.

MEMBER understands that the COMMUNITY is not a private [attorney-client, medical, therapeutic, fiduciary], or otherwise privileged environment, and MEMBER should use discretion before sharing sensitive, confidential, proprietary, regulated, or personal information.

INTELLECTUAL PROPERTY; LIMITED LICENSE

All COMPANY MATERIALS are owned by or licensed to COMPANY and are protected by copyright, trademark, and other intellectual property laws.

Subject to MEMBER’S compliance with this AGREEMENT, COMPANY grants MEMBER a limited, non-exclusive, non-transferable, non-sublicensable, revocable license for the MEMBER’S individual, personal, internal business use only.

MEMBER may not, without prior written consent of COMPANY:

• copy, reproduce, republish, upload, post, transmit, distribute, display, or share COMPANY MATERIALS;
• share login credentials or grant access to any third party;
• sell, license, sublicense, assign, teach from, extract from, or commercially exploit the MEMBERSHIP or COMPANY MATERIALS;
• create derivative works from COMPANY MATERIALS;
• use COMPANY’S name, trademarks, branding, course titles, lesson names, or proprietary frameworks in a way that causes confusion or implies affiliation, sponsorship, or endorsement.

No ownership interest is transferred to MEMBER. All rights not expressly granted are reserved by COMPANY.

PROFESSIONAL EXPECTATIONS; COMMUNITY CONDUCT

To the extent MEMBER interacts with COMPANY, COMPANY staff, contractors, guests, or other members, MEMBER agrees to behave lawfully, professionally, courteously, and respectfully at all times.

MEMBER agrees not to engage in any conduct that is disruptive, abusive, threatening, harassing, defamatory, discriminatory, dishonest, invasive of privacy, unlawful, or harmful to COMPANY, its staff, other members, or the MEMBERSHIP environment.

COMPANY reserves the right, in its sole discretion, to limit, suspend, revoke, or terminate MEMBER’S access to any portion of the MEMBERSHIP or related community spaces for violation of this AGREEMENT, community rules, platform rules, or other conduct COMPANY deems harmful, inappropriate, or inconsistent with the intended purpose of the MEMBERSHIP.

In the event of suspension or termination for cause, MEMBER is not entitled to any refund and remains responsible for all outstanding amounts owed.

MEMBERSHIP MATERIALS; RECORDINGS; USE OF NAME, VOICE, AND LIKENESS

As part of the MEMBERSHIP, COMPANY may create, host, or distribute live or recorded calls, webinars, classes, workshops, community discussions, office hours, Q&A sessions, chats, and other audio, video, or written interactions now known or later developed.

MEMBER understands and agrees that calls, webinars, chats, community interactions, and other MEMBERSHIP activities may be recorded.

By participating in the MEMBERSHIP, MEMBER grants COMPANY a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to record, use, reproduce, edit, distribute, publish, display, excerpt, repurpose, and otherwise use the MEMBER’S name, voice, likeness, image, screen name, chat submissions, questions, comments, and contributions for educational, training, operational, editorial, promotional, archival, product development, and marketing purposes, without compensation to MEMBER.

If MEMBER does not wish to appear by video or use their full name during a live session, MEMBER is responsible for limiting their own participation settings where the platform permits it. COMPANY is not responsible for MEMBER’S failure to do so.

ARTIFICIAL INTELLIGENCE; AUTOMATION; LMS TOOLS

COMPANY may use learning management systems, software tools, automation tools, artificial intelligence tools, transcription tools, search tools, summarization tools, analytics tools, moderation tools, recommendation tools, or similar technologies in connection with hosting, delivering, organizing, summarizing, improving, supporting, moderating, or administering the MEMBERSHIP.

These tools may process MEMBER inputs, submissions, questions, chat messages, comments, recordings, uploaded materials, metadata, usage information, and other interactions to the extent reasonably necessary for the operation, support, improvement, administration, or protection of the MEMBERSHIP and COMPANY’S business.

COMPANY does not guarantee that any AI-generated, automated, platform-generated, or machine-assisted output will be accurate, complete, error-free, unbiased, uninterrupted, or fit for any particular purpose. MEMBER remains responsible for independently reviewing, verifying, and evaluating any output, information, summaries, suggestions, or results generated or assisted by such tools.

COMPANY may rely on THIRD-PARTY PLATFORMS or providers in delivering the MEMBERSHIP. MEMBER acknowledges that COMPANY is not responsible for the independent acts, omissions, outages, moderation decisions, terms, policies, security practices, or data handling practices of THIRD-PARTY PLATFORMS, except as required by law.

MEMBER RESTRICTIONS ON AI USE OF COMPANY MATERIALS

MEMBER may not upload, input, scrape, submit, reproduce, or feed COMPANY MATERIALS into any AI TOOLS, machine learning tool, large language model, training set, automation engine, or similar technology for the purpose of training, summarizing, recreating, repackaging, extracting, generating derivative works from, or competing with COMPANY’S content, services, or intellectual property, without COMPANY’S prior written consent.

MEMBER may not use bots, scraping tools, browser extensions, automated extraction tools, or similar technologies to copy, download, capture, or harvest MEMBERSHIP content, COMMUNITY content, directories, comments, chats, or recordings.

MEMBERSHIP COMMUNITY

As part of the MEMBERSHIP, COMPANY may provide access to one or more COMMUNITIES hosted on COMPANY-owned or THIRD-PARTY PLATFORMS.

COMMUNITY access is a revocable privilege, not a vested right. COMPANY may modify, restrict, suspend, remove, or discontinue COMMUNITY access, features, or participation rights at any time, with or without notice.

MEMBER understands that COMMUNITY spaces may include member-to-member interaction. COMPANY does not endorse, verify, supervise, screen, control, or guarantee the accuracy, quality, legality, safety, or usefulness of member statements, advice, materials, offers, comments, recommendations, or conduct.

MEMBER is solely responsible for MEMBER’S own participation, disclosures, reliance, communications, decisions, and interactions with other members.

COMPANY is not responsible for disputes, claims, losses, damages, injuries, misunderstandings, transactions, or relationships arising between members.

MEMBER understands that comments, suggestions, recommendations, and opinions shared by other members are those of the individual member only and are not adopted, verified, or endorsed by COMPANY.

LIVE CALLS AND CALL RECORDINGS

As part of the MEMBERSHIP, COMPANY may provide live calls, webinars, webcasts, coaching sessions, workshops, office hours, or other live audio or visual interactions.

COMPANY reserves the right to record, edit, reuse, redistribute, repurpose, excerpt, archive, or otherwise use any such calls or interactions for business, educational, operational, or marketing purposes.

MEMBER may not record, download, screen capture, reproduce, share, republish, or distribute any live or recorded MEMBERSHIP call, session, or interaction without prior written consent of COMPANY.

1:1 SUPPORT

If 1:1 support is included in the MEMBERSHIP, the scope, format, scheduling rules, availability, cancellation terms, expiration rules, and any restrictions on that support are as described by COMPANY inside the MEMBERSHIP, on the applicable sales page, or in accompanying written materials.

Unless COMPANY expressly states otherwise in writing:

• 1:1 support is limited to the MEMBER only;
• unused sessions, time, credits, or support allotments do not roll over;
• 1:1 time has no cash value;
• 1:1 support may not be transferred, exchanged, substituted, resold, or redeemed for another product or service;
• COMPANY controls scheduling availability and response windows.

If COMPANY offers optional 1:1 calls on a first-come, first-served basis, MEMBER understands that such calls are limited, discretionary, subject to availability, and not guaranteed. COMPANY has sole discretion over the frequency, availability, duration, and continuation of such calls.

EMAIL OR MESSAGE-BASED SUPPORT

If email, messaging, Voxer, chat, help desk, or similar support is included in the MEMBERSHIP, MEMBER agrees to use that support reasonably and only for matters within the intended scope of the MEMBERSHIP.

COMPANY reserves the right, in its sole discretion, to determine:

• what types of questions are appropriate for such support;
• what constitutes excessive, abusive, repetitive, off-topic, or unreasonable use;
• how and when responses will be provided; and
• whether such support should be limited, paused, revoked, or redirected to another support channel.

Abuse of support access may result in restriction or removal of that support feature without refund.

MEMBER-CONTRIBUTED CONTENT; USER-GENERATED CONTENT

The COMPANY values member participation. MEMBER may have opportunities to post, submit, upload, comment, message, share, display, or otherwise contribute MEMBER CONTENT in connection with the MEMBERSHIP or COMMUNITY.

MEMBER retains ownership of MEMBER CONTENT to the extent MEMBER owns it. However, by submitting MEMBER CONTENT, MEMBER grants COMPANY a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable license to host, store, use, reproduce, modify, adapt, publish, distribute, display, perform, excerpt, moderate, review, organize, index, summarize, and otherwise use MEMBER CONTENT for operation of the MEMBERSHIP, provision of services, educational use, community administration, legal protection, product improvement, and marketing, without compensation to MEMBER.

MEMBER represents, warrants, and covenants that:

• MEMBER owns or has all rights, permissions, and authority necessary to submit MEMBER CONTENT;
• MEMBER CONTENT does not infringe, misappropriate, or violate any copyright, trademark, privacy, publicity, contract, confidentiality, or other legal right of any person or entity;
• MEMBER CONTENT is not unlawful, defamatory, abusive, threatening, obscene, discriminatory, fraudulent, or misleading;
• MEMBER CONTENT does not contain malware, malicious code, corrupted files, or anything intended to disrupt systems or platforms;
• MEMBER CONTENT does not violate this AGREEMENT, community rules, or the rights of other members.

COMPANY may, but is not obligated to, monitor, review, remove, edit, report, restrict, preserve, or disclose MEMBER CONTENT in its discretion for business, operational, legal, safety, or community reasons.

COMPANY has no obligation to keep MEMBER CONTENT confidential unless expressly agreed in a separate signed writing.

MEMBER understands that COMMUNITY spaces may be visible to other members and that MEMBER CONTENT may be copied, discussed, reshared, quoted, or acted upon by others. COMPANY is not responsible for what other members do with MEMBER CONTENT.

COMPANY has no obligation to preserve, store, migrate, reproduce, recover, or provide continued access to MEMBER CONTENT, chat history, comments, messages, or COMMUNITY activity after suspension, termination, platform migration, closure, or technical failure.

MEMBER-TO-MEMBER RULES

When participating in a member-to-member environment, MEMBER agrees not to:

• harass, threaten, intimidate, defame, abuse, shame, or impersonate another person;
• solicit confidential information from other members;
• scrape, harvest, copy, compile, download, or use member directories, posts, or conversations for lead generation, list building, or commercial outreach;
• advertise, pitch, recruit, solicit, or promote goods, services, events, communities, or outside offers unless expressly authorized by COMPANY;
• post private, sensitive, or proprietary information belonging to another person;
• engage in doxxing, retaliation, smear activity, or coordinated complaints;
• post content that is false, misleading, or likely to create legal exposure for COMPANY or others.

COMPANY reserves the right to remove MEMBER CONTENT and restrict or terminate COMMUNITY access at any time in its sole discretion.

If the MEMBERSHIP includes directories, networking access, profiles, or participant contact information, access to that information is provided solely for participation in the MEMBERSHIP and may not be used for solicitation, lead generation, list building, data extraction, or unrelated commercial purposes.

NO RESALE OR TRANSFER

MEMBER agrees not to reproduce, duplicate, copy, sell, trade, resell, assign, sublicense, exploit, or transfer any portion of the MEMBERSHIP, including COMPANY MATERIALS, access rights, support, calls, recordings, or COMMUNITY access.

This AGREEMENT is personal to MEMBER and may not be assigned or transferred without COMPANY’S prior written consent.

PAYMENT TERMS

MEMBER agrees to pay COMPANY the FEE according to the payment option selected at checkout or otherwise agreed in writing.

COMPANY is authorized to charge the payment method provided by MEMBER for all amounts due under this AGREEMENT, including recurring renewals, failed payment retries, outstanding balances, applicable taxes, and authorized fees.

MEMBER is responsible for keeping payment information current and accurate.

FEE CHANGES

Upon no less than forty-five (45) calendar days’ advance notice, COMPANY may increase or decrease the FEE for future renewal periods. If MEMBER does not agree to the new FEE, MEMBER must cancel before the next renewal date using COMPANY’S stated cancellation process.

Fee changes do not entitle MEMBER to a refund for prior payments already made.

FOUNDER PLAN

If MEMBER purchases a Founder Plan or other expressly one-time access plan, MEMBER agrees that the plan is a one-time payment only and does not automatically renew unless expressly stated at the time of purchase.

ON-DEMAND PLAN

If MEMBER purchases an on-demand plan, access is limited to the content, features, and rights expressly included in that plan at the time of purchase.

MONTHLY SUBSCRIPTION

If MEMBER purchases a monthly subscription, MEMBER agrees to an initial payment and recurring monthly charges until cancellation.

To cancel, MEMBER must follow COMPANY’S cancellation process as stated here:
Q&A and Help

Cancellation stops future renewals only. Cancellation does not reverse charges already processed.

Unless otherwise stated, after cancellation MEMBER retains access only through the end of the then-current paid billing period.

FAILED PAYMENTS; SUSPENSION FOR NONPAYMENT

If a payment is declined, fails, is disputed, or cannot be processed, COMPANY may retry the payment method on file and may suspend or restrict access to the MEMBERSHIP until payment issues are resolved.

COMPANY may, but is not required to, provide notice or a grace period before suspending access for nonpayment.

MEMBER remains responsible for all amounts incurred before cancellation, suspension, or termination, including collection costs, chargeback fees, processing fees, and reasonable costs of recovery to the extent permitted by law.

CHARGEBACKS AND PAYMENT SECURITY

MEMBER agrees not to initiate a chargeback, payment dispute, reversal, or similar challenge without first making a good-faith written attempt to resolve the issue directly with COMPANY.

MEMBER shall not cancel or block a payment method as a means of avoiding agreed payment obligations.

If MEMBER initiates a chargeback or payment dispute, COMPANY may immediately suspend access to the MEMBERSHIP while the matter is reviewed.

MEMBER remains responsible for amounts rightfully owed under this AGREEMENT and for any fees, costs, and expenses incurred by COMPANY in responding to or recovering funds related to improper chargebacks or payment disputes, to the extent permitted by law.

THIRD-PARTY PLATFORMS; LMS; TECHNOLOGY ISSUES

COMPANY may use THIRD-PARTY PLATFORMS, software, processors, hosts, learning management systems, community tools, video tools, messaging tools, and similar technology to deliver the MEMBERSHIP.

COMPANY is not responsible for outages, interruptions, delays, feature changes, access problems, security incidents, moderation decisions, data loss, third-party integrations, device incompatibility, internet failures, or acts or omissions of THIRD-PARTY PLATFORMS.

Temporary platform interruptions, access delays, software issues, scheduled maintenance, platform migrations, updates, discontinued features, or comparable technology issues do not constitute a breach of this AGREEMENT and do not entitle MEMBER to a refund, offset, or credit, unless COMPANY expressly agrees otherwise in writing.

COMPANY reserves the right to change platforms, hosts, delivery methods, or community locations at any time.

CONTROLLING AGREEMENT

If there is any conflict between this AGREEMENT and any sales page, FAQ, promotional material, email, social media post, verbal statement, or other communication by COMPANY or its representatives, this AGREEMENT controls unless COMPANY expressly states otherwise in a signed writing.

ENTIRE AGREEMENT

This AGREEMENT constitutes the entire agreement between the PARTIES and supersedes all prior and contemporaneous discussions, negotiations, understandings, representations, and agreements, whether oral or written, relating to the MEMBERSHIP.

No amendment or modification is effective unless in writing and signed by COMPANY, except that COMPANY may update operational policies, platform rules, community rules, and membership procedures prospectively by posting updated terms or policies.

LIMITATION OF LIABILITY

By participating in the MEMBERSHIP, MEMBER agrees that COMPANY, its owners, officers, directors, employees, contractors, agents, licensors, successors, and related entities shall not be liable for any loss, damage, claim, injury, delay, interruption, expense, or liability arising out of or related to the MEMBERSHIP except as required by law.

To the fullest extent permitted by law, COMPANY shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or lost profit damages.

MEMBER uses the MEMBERSHIP at MEMBER’S own risk.

FORCE MAJEURE

Neither PARTY shall be liable for failure or delay in performance caused by events reasonably beyond that PARTY’S control, including acts of God, weather events, pandemics, epidemics, labor disputes, war, terrorism, civil unrest, governmental action, utility failure, internet failure, platform failure, equipment failure, hosting interruption, cyberattack, or other similar events.

TERMINATION

COMPANY may suspend or terminate MEMBER’S access to the MEMBERSHIP, in whole or in part, immediately or prospectively, if:

1. MEMBER is behind in payment;
2. MEMBER breaches this AGREEMENT or related policies;
3. MEMBER engages in conduct COMPANY deems harmful, unlawful, disruptive, abusive, or inconsistent with the MEMBERSHIP;
4. COMPANY discontinues or closes the MEMBERSHIP; or
5. continued access would create business, legal, community, safety, or reputational risk.

After cancellation or termination, MEMBER will lose access to any unpaid or future portion of the MEMBERSHIP and will retain only such access, if any, as COMPANY elects or as corresponds to time already paid for.

Termination or cancellation does not eliminate MEMBER’S obligation to pay amounts already due or rightfully incurred.

Reactivation after suspension or termination is not guaranteed and may be denied or offered only at then-current pricing and terms.

DISCLAIMER OF GUARANTEES

MEMBER accepts and agrees that MEMBER is fully responsible for MEMBER’S own decisions, actions, implementation, results, and use of the MEMBERSHIP.

COMPANY makes no guarantees or warranties regarding outcomes, revenue, business growth, personal results, member engagement, platform availability, or any specific result from participation in the MEMBERSHIP.

To the fullest extent permitted by law, COMPANY disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

COMPANY does not warrant that the MEMBERSHIP will be uninterrupted, error-free, secure, or available at all times.

CHOICE OF LAW; DISPUTE RESOLUTION

This AGREEMENT shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.

Any dispute arising out of or relating to this AGREEMENT shall be submitted to binding arbitration in Hennepin, Minnesota in accordance with the rules of the American Arbitration Association, unless COMPANY elects to pursue collection, injunctive relief, intellectual property enforcement, or similar equitable relief in a court of competent jurisdiction.

The prevailing PARTY shall be entitled to recover reasonable attorneys’ fees, arbitration fees, and costs to the extent permitted by law.

SURVIVAL

The provisions relating to payment obligations, intellectual property, licenses, restrictions on use, member conduct, community conduct, confidentiality, dispute resolution, limitation of liability, disclaimers, chargebacks, and all provisions which by their nature should survive shall survive cancellation, expiration, or termination of this AGREEMENT.

SEVERABILITY

If any provision of this AGREEMENT is held invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remainder of the AGREEMENT shall remain in full force and effect.

 

Questions regarding these Terms may be sent to:  

dan@chiefexperts.com