Privacy Policy

This Privacy Policy includes a Notice at Collection (for U.S. state privacy laws), disclosures for California (CPRA) and other state laws, and information for users in the EU/UK (GDPR).

• Identifiers (name, email, postal address, phone number, account username).
  
  
• Commercial information (purchases, subscription status, transaction history).
  
  
• Internet/technical data (IP address, device identifiers, cookies, pages viewed, referring/exit pages, timestamps, clickstream, approximate location).
  
  
• User content (posts, uploads, plans, forms, libraries, templates, comments, support tickets).
  
  
• Audio/visual (event recordings, screenshots you share, images, or videos captured at live/virtual events).
  
  
• Inferences (preferences, training interests) derived from other data.

• You provide: account details; profile and communications; posts and uploads (plans, files, comments); event registrations; survey responses; customer support.
  
  
• Automated collection: cookies, pixels, SDKs, and similar technologies collect device, usage, and approximate location data when you use the Site.
  
  
• From third parties: payment processors, authentication providers, analytics and advertising partners, video/hosting and community platforms, referral/affiliate tools, and event platforms.
  
  

• Provide, operate, and secure the Site and Services.
  
  
• Create and manage accounts, subscriptions, and payments (through payment processors).
  
  
• Review and moderate uploads; manage community features.
  
  
• Educational/AI uses: organize, summarize, annotate, and generate derivative explanatory materials from User Content for moderation, education, demonstrations, and product improvement. AI processing does not transfer ownership of your content.
  
  
• Communicate with you (service messages, renewal notices, updates) and send marketing consistent with your preferences and applicable law.
  
  
• Analyze usage and improve features; detect, prevent, and respond to security incidents and fraud.
  
  
• Comply with legal obligations and enforce our Terms.
  
  

• Service providers/processors that help us operate the Services (hosting, analytics, customer support, email delivery, payment processing, video/community platforms, security).
  
  
• Advertising/analytics partners to measure performance and, where applicable, provide cross‑context behavioral advertising (subject to opt‑out rights).
  
  
• Community audiences when you post or share content in public or member areas.
  
  
• Business transfers in connection with a merger, acquisition, financing, or sale of assets.
  
  
• Legal and safety: to comply with law or respond to lawful requests, and to protect rights, safety, and property.
  
  

• Marketing: You can opt out of marketing emails using the unsubscribe link. We may still send service or transactional messages (e.g., renewal notices).
  
  
• Cookies/Ads: Use browser settings and our cookie banner (where available) to manage cookies. To opt out of cross‑context behavioral advertising, use our “Do Not Sell or Share My Personal Information” link (where provided) or contact us (see Contact). You can also visit industry opt‑out pages (e.g., NAI/DAA).
  
  
• Access, Delete, Correct, Portability: Depending on your location (e.g., CA, CO, CT, VA, UT, EU/UK), you may request access to, deletion of, correction of, or a copy of your personal information. We will verify your request and respond as required by law.
  
  
• Right to Opt Out of Sale/Share/Profiling: Where applicable, you may opt out of sale/share and certain automated profiling.
  
  
• Authorized Agents & Appeals: You may use an authorized agent to submit requests (subject to verification). Residents of states with an appeals right may appeal a denial by replying to our response email with “Privacy Appeal.”
  
  
• Minors: We do not knowingly sell or share personal information of consumers under 16.
  
  

• Controller: Chief Experts, Inc., 12304 Junction Road, Minnetonka, MN 55343, USA.
  
  
• Legal bases: performance of a contract; legitimate interests (e.g., site security, service improvement, marketing to existing customers); consent (where required, e.g., certain cookies/marketing); legal obligation.
  
  
• International transfers: We are U.S.‑based and may transfer personal data outside your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and take supplementary measures.
  
  
• Rights: access, rectification, erasure, restriction, portability, and objection; withdraw consent where processing is based on consent. You may lodge a complaint with your local supervisory authority.